How to Connect CallHarbor to Eve

Last updated: September 30, 2026

Overview

This article explains how a firm connects CallHarbor to Eve so call recordings are pulled in automatically, creating leads from new intakes and associating calls to leads and matters by phone number. The CallHarbor integration is currently in Beta. Setup is self-service in Eve's intake settings.

Prerequisites

  • Automatic call recording is enabled for your CallHarbor account. This must be enabled at the domain level, which cannot be done in the CallHarbor UI — submit a request to CallHarbor support to enable it for your domain.

  • The person authorizing has CallHarbor admin credentials: Client ID, Client Secret, Username, Password, and Domain.

Step-by-Step Instructions

  1. Open Eve's intake settings — Go to the intake settings page in Eve where phone system integrations are managed.

  2. Authenticate with your CallHarbor credentials — Enter your CallHarbor admin credentials (Client ID, Client Secret, Username, Password, and Domain) to authenticate.

  3. Pull your data into Eve — Once authenticated, connect with two clicks to begin pulling call recordings into Eve.