Understanding How to Work with Eve
Last updated: July 7, 2026
Less like assigning a task. More like thinking out loud with someone useful.
Overview
Most people's first instinct with Eve is to treat it like a vending machine: put in a request, get out a finished draft. When that draft isn't quite right, the instinct is to say "no, wrong, try again" and hope the second attempt lands.
That approach works, sort of. But it leaves a lot on the table.
Eve gets better the more you actually talk to it — not just direct it. Think of it less like handing off a task to a new hire and more like working through a problem out loud with a colleague who has read everything, remembers nothing personal about your case unless you tell it, and never gets tired of being asked "wait, why did you do it that way?"
That mental model changes how you'll use the platform, and it's the fastest way to get output that actually sounds like your firm's thinking — not a generic first draft.
How It Works
Talk It Through, Don't Just Assign It
When Eve gives you something that's off, the move isn't just "redo it." It's closer to how you'd handle a conversation with someone smart but new to the case: tell it what's missing, ask it to explain its reasoning, push back on a specific line, or ask it to try a completely different angle before you commit to one draft.
The best results usually come from treating the first response as a starting point, not a verdict. A few rounds of "here's what's off, here's why, try this instead" will get you further than three separate attempts at the exact same prompt.
If a response is close but not quite right, try asking Eve to explain why it made a specific choice before asking for a redo. The explanation often points you straight to the fix.
If something comes back genuinely off-base — not just imperfect, but clearly missing the point of the task — that's worth flagging to your Eve support team rather than continuing to iterate blind.
Context Is the Whole Game
Eve only knows what you give it. Provided prompts and instructions, client or matter documents, and how clearly you frame the task all directly shape the quality of what comes back. Vague in, vague out.
When in doubt, add more context, not more instructions. Telling Eve what you want in detail or why you need it done usually gets you further than repeating how you want it phrased.
Session Management
Keep individual tasks in their own sessions rather than running an entire case through one long, continuous thread. If you built a case overview with Eve and now want to shift into case strategy, start fresh. New goal, new session.
This isn't a limitation — it's what keeps Eve focused. A session that's tracking five different threads of a case will give you fuzzier answers than one that's doing one job well.
A good rule of thumb: if you're switching goals, not just adding detail to the same one, that's your cue to start a new session.
Current Limitations
Worth knowing going in, so you're not surprised by it:
Eve struggles with images and pictures, and won't be able to pull full context from them. It may be worth creating a text file explaining any pertinent details in images for Eve to reference!
Math and counting — including counting pages in a document — aren't a strength. Always validate calculations!
Eve only works with what's inside the platform: documents, sources, and information you've provided and approved. If it's not in Eve, she doesn't know it exists.
Keep these in mind when you're deciding what to hand Eve versus what to double-check yourself.